Betsy and Gerry discuss "absence of flow" with respect to their Colonial style home. As a venue for large gatherings, their original home footprint offered a somewhat "maze-like" experience for their guests. We took on the "flow" challenge. In this video, Betsy and Gerry share their remodeling experiences and the results.

Mark discusses the use of “root cause analysis” in tackling unexpected challenges that seem to be inevitable in the remodeling process. He also shares some kind words about “working with a professional” and the results of our team’s copious planning and hard work.